At New Quality Fabrics we strive to provide you with Customer Service of the highest standard. We want all your purchases to arrive quickly and in perfect condition, therefore all items are sent using Interlink next day delivery.
All orders placed before 1 p.m. We will try to dispatch for the same day for delivery for Shipping times may vary on weekends, bank holidays and public holidays. We do not accept any responsibility for damages that occur during transit, as we do our best to make sure that all products are packed carefully and appropriately to protect them during the delivery process.
Shipping to UK is charged at a flat rate of £5.99. FREE Delivery for orders over £100.
EU Zone 1: Belgium, France, Germany, Luxembourg, Netherlands, Ireland (3-5 working days) - £15.00
EU Zone 2: Austria, Denmark, Liechtenstein, Switzerland (3-5 working days) - £17.00
EU Zone 3: Czech Republic, Italy, Slovakia, Spain (3-5 working days) - £22.00
EU Zone 4: Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden (3-5 working days) - £27.00
EU Zone 5: Bosnia and Herzegovina, Lithuania, Bulgaria, Montenegro, Croatia, Norway, Greece, Romania, Iceland, Serbia, Latvia (3-5 working days) - £35.00
Delivery to following destination will take 3-5 working days
USA: £15.00 for the first item and £5.00 for each additional item ordered. e.g. 1 item = £20.00, 2 items = £25.00 and so on
Saudi Arabia: First Item £10 + £3.5 per Extra Item
South Africa: First Item £15 + £5 Per Extra Item
Canada: First Item £20 + £7 Per Extra Item
Mauritius: First Item £20 + £7 Per Extra Item
Hong Kong: First Item £18 + £7 Per Extra Item
Australia: First Item £20 + £7 Per Extra Item
Kenya: First Item £15 + £5 Per Extra Item
Singapore: First Item £20 + £7 Per Extra Item
New Zealand: £20 + £7 Per Extra Item
UAE: Free Shipping
India/Pakistan: First item £10 + £3 Per Extra Item
The, Bahrain, Bangladesh, Kuwait, Malaysia, Maldives, Malta, Morocco, Nepal, Oman, Qatar, Tunisia, Turkey: First item £25 + £10 Per Extra Item
Shipping times may vary during bank/public holidays and during peak periods. We are not liable for delays that may occur as a result of courier related matters.
Our customers are very important and we operate with the above courier services to ensure that all orders remain safe and are taken care of till it reaches your door as quickly as possible. We constantly strive to offer our clients the best shopping experience and we know that delivery charges is an important consideration for every customer that shops online. This is why we have provided discounted shipping rates. Why not tell a friend about and experience the joy of shopping together on our website? Your items will arrive swiftly, you pay less for delivery and you can share the pleasure of opening your New Quality Fabrics parcel together.
All UK orders are tracked a text message will be provided on the time your parcel will be received, all items must be signed for. For international we try to provide tracking however this is dependent on the service used. Please state at the checkout stage if you would like a specified neighbor to sign for your parcel (if you are not available on delivery date). Alternatively, you may indicate a safe place where your parcel may be left or simply request that the courier company leaves a card for you to arrange re-delivery. A second delivery is usually attempted the next working day if there is no one to sign for and accept the parcel on the first attempt.
All UK customers must state whether they would like to receive delivery notifications and confirmations via email.
VAT Refund for Non-EC Countries
New Quality Fabrics is not a part of the VAT Retail Export Scheme. VAT Retail Export Scheme is a voluntary basis scheme, hence you only can claim VAT refund on goods purchase from retail shop that participate in it.
Furthermore, this scheme does not apply to mail order and Internet sales.
New Quality Fabrics will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.